Refund & Replacement Policy
We do not offer refunds. If a product arrives damaged, defective, or incorrect, we will replace it — provided you contact us within 7 days of delivery.
How to Request a Replacement
- Contact us within 7 days of the delivery date via our Contact page, phone, or WhatsApp.
- Share your order number/invoice along with photos of the damaged, defective, or incorrect item.
- The product must be unused and returned in its original packaging.
What Happens Next
Once we verify the issue, we will arrange a replacement of the same product. Replacement timelines may vary depending on stock availability and delivery location.
Not Eligible for Replacement
- Requests made after 7 days from the delivery date.
- Products damaged due to misuse, normal wear and tear, or improper handling after delivery.
For any questions about this policy, please contact us.